Order Taking Services

Any person would like to order a product from the comfort zone of his or her office or home. In fact, this is a blessing for many people globally. Usually prospective clients would rather place an order through the phone as they can converse with the sales person directly. Majority of the clients have a preference for service for phone order taking in order to get information, clear any doubts and verify specifications prior to placing the order. By speaking to an expert live operator, clients get the conviction to invest in a product. Order taking outsource is the right solution for your company and you can do this by investing in our telephone answering services.


Advantages of Outsourcing Order Taking Services

Zobone BPO can accomplish your required sales objectives and client service conduct. By outsourcing order taking services to Zobone BPO, you get the following advantages:

  • 24/7/365 services: Our round the clock services ensures that you do not miss a chance on even a single client. We are available 24x7 to take care of your order fulfilment.  
  • Rigorous training practises: We conduct a comprehensive training for our live operators and this assures you gain the best in class services in telephone order taking and anticipated sales closing.
  • Custom-built services: We provide tailor made services to our clients with focus on quality and with a personalized database of product catalogue of any size, product price, product description, product features that are updated on a regular basis according to the needs of the clients.
  • Online order taking solutions: We incorporate online order taking along with live order taking and we are proficient in managing high volumes at any time.
  • Cutting-edge technologies: We can manage businesses of all sizes, be it small, medium or large. We are definitely in accord with the most recent technologies. We can set up our call answering service extremely fast to begin taking orders immediately, which is why we are a frontrunner in order taking services in India.
  • Efficient Services: One of our specialities as a top-notch contact center is that we can offer efficient call and sales reporting, whether it is at stipulated time intervals or immediately.
  • Expedient message deliveries: At Zobone, we offer message deliveries in useful and beneficial forms like email, pager, fax or downloadable files.
  • Wide-ranging order processing techniques: We have an all-inclusive variety of order processing techniques at Zobone that consists of multiple payment and shipping options, status checks and order fulfilment, credit card verifications and so on.

At Zobone BPO, we offer a wide variety of services ranging from order taking to customer service outsourcing. By engaging an outsource call center like us, you are assured of efficient sales of your products whereas your company lays emphasis on advertising and marketing the product and developing the business. Telephone order taking India companies like us are equipped with technology to take care of your order taking. We also have the operators who can handle all kinds of orders. Our order taking operators are trained fully and are skilled in their tasks. They are trained further depending on your needs and processes to give a personalised response to your clients, and that too in a professional way. Before embarking on your project, our order taking personnel will carefully comprehend your business and your products and make every effort to provide your clients total satisfaction. They will update themselves whenever needed with added products or attributes offered by you. This is the reason why our order taking services are so popular and the reason why today we are one of the most reputed telephone answering service providers in India.